Call Center Manager

Company Name:
Front Range Staffing
Seeking an experienced Call Center
manager
for a rapidly expanding company in Greeley,
colorado
.
The ideal candidate will have 5+ years' experience managing large teams of outbound/inbound call center representatives as well as hiring, training, coaching, development and implementation of new programs, initiatives, campaigns and performance tracking.
Ideal candidate must also have experience working with predictive dialers, CRM's, and software and systems pertaining to the call center industry. Managing a call center budget, goal development and performance metrics experience required. Understanding of the leads generation industry is preferred.
Bachelor's degree in Business Administration,
computer
Science, Information Systems or related field in Mathematics, Sales, Economics or Analysis is required.
This
position
will require a clean criminal history, ability to pass a drug screen and an employment credit check.
Please email your resume for immediate consideration.
Only local candidates will be considered, no relocation is offered. Ideal candidate must be able to start ASAP.

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