City Desk Rep
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.
Responsibilities
Responsible for providing customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, technical assistance, Will Call, and other functions, as needed.
Participates in the marketing planning and strategizing for Border States product lines, as needed. Participates in the implementation and success of marketing plans as required.
Maintains a clean, safe and well-stocked City Desk display area. Displays specials and other promotion items to sell. Maintains vendor catalogs and price sheets. Informs proper departments of stock outs, inventory discrepancies and other inventory problems or concerns.
Attends sales meetings as required and keeps current on new products and applications.
Maintains assigned inventory stock locations making sure the material that is put away has the correct locator and the shelves are kept neat and orderly.
Fills orders for delivery to customers.
Assists with receiving, shipping and other warehouse associate functions, as required.
Assures all batched managed material is labeled accurately and inventoried, as needed.
This position requires the ability to lift more than 75 pounds on an occasional basis, move up to 25 50 pounds on a frequent basis and move up to 20 pounds on a constant basis. This position may require constant standing and walking. These requirements must be met with or without accommodation.
Qualifications
Minimum of a two-year business/trade degree preferred or the equivalent in work experience.
Minimum of one year of prior warehouse, city desk and/or sales experience with good knowledge of electrical products or systems preferred.
The ability to walk, stand or lift the majority of the day is preferred.
Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.
Prefer the ability to read, write and speak in English.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, email and SAP software.
Excellent customer service skills include being courteous, responsive, accurate and competent.
Our History
Border States is a leader in the electrical supply distribution industry with 95 locations in 18 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Values
As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.
Mission
Border States provides value to our customers by delivering innovative product and supply chain solutions.
Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .
Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?
#BSEcareers
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities
Responsible for providing customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, technical assistance, Will Call, and other functions, as needed.
Participates in the marketing planning and strategizing for Border States product lines, as needed. Participates in the implementation and success of marketing plans as required.
Maintains a clean, safe and well-stocked City Desk display area. Displays specials and other promotion items to sell. Maintains vendor catalogs and price sheets. Informs proper departments of stock outs, inventory discrepancies and other inventory problems or concerns.
Attends sales meetings as required and keeps current on new products and applications.
Maintains assigned inventory stock locations making sure the material that is put away has the correct locator and the shelves are kept neat and orderly.
Fills orders for delivery to customers.
Assists with receiving, shipping and other warehouse associate functions, as required.
Assures all batched managed material is labeled accurately and inventoried, as needed.
This position requires the ability to lift more than 75 pounds on an occasional basis, move up to 25 50 pounds on a frequent basis and move up to 20 pounds on a constant basis. This position may require constant standing and walking. These requirements must be met with or without accommodation.
Qualifications
Minimum of a two-year business/trade degree preferred or the equivalent in work experience.
Minimum of one year of prior warehouse, city desk and/or sales experience with good knowledge of electrical products or systems preferred.
The ability to walk, stand or lift the majority of the day is preferred.
Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.
Prefer the ability to read, write and speak in English.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, email and SAP software.
Excellent customer service skills include being courteous, responsive, accurate and competent.
Our History
Border States is a leader in the electrical supply distribution industry with 95 locations in 18 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Values
As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.
Mission
Border States provides value to our customers by delivering innovative product and supply chain solutions.
Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .
Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?
#BSEcareers
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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